U.S. Shipping Time and Charges
U.S. Shipping Time and Charges.
Shipping: Domestic Shipments
We ship by USPS or UPS, Monday – Friday. We do not ship on weekends. You can select your method of shipping during checkout.
Customers can select either First Class Package or Priority Mail for shipping.
Note: First Class Mail is not insured, and service is not guaranteed. No money back guarantee for lost or miss delivered packages under First Class Package.
Is the scheduled delivery day guaranteed? Priority Mail remains a non-guaranteed service. The Postal Service does not provide a money-back guarantee if items sent via Priority Mail fail to arrive by the scheduled delivery date. However, Priority Mail Express continues to provide a money-back guarantee* service.
It is noted that we do not ship clay over a weekend during the summer or hot months. We do not like for the clay to be exposed to the heat by sitting in a UPS or USPS truck over the weekend and getting hot and hard. All orders placed on Thursday and Friday that cannot be deliver the next day are held until Monday of the next week to ship.
Shipping Charges:We do not offer free shipping, Shipping charges are computed based on the weight of your order to your zip code. Our site is connected directly to UPS, for Real Time Shipping Rates. To see your shipping charges, register, place your order and during checkout you can select your method of shipping and the shipping charges will appear during the checkout process. If you are not satisfied with the charges you do not have to proceed with the order. We are unable to give you shipping charges by telephone.
Customer is responsible for providing correct shipping addresses, including Suite numbers, room numbers and correct zip codes. Inaccurate shipping information will result in address correction fees by UPS. Address correction fees range from $6.00 to $20.00 per package. These fees will be automatically charged to the Customer's Credit Card.
Shipments to: Canada and Puerto RicoThe shipping charges shown on this site do not include brokers fees, taxes, duties or other charges added by United Parcel Service, Governments, brokers, or other entities involved with the import or export of merchandise. At this time this site can only accept international orders from Canada and Puerto Rico. This is because we have so many items that are considered hazardous for international shipping, and we cannot at this time ship hazardous materials internationally.